Medical Director of Aleris, Bent Wulff Jakobsen, says this of the HappyOrNot service: ”HappyOrNot device and service makes it easy for our visitors to instantly give feedback on our performance. With a simple chick on a smiley button, you answer the survey question Reports are automatically generated and delivered to our organization to evaluate, develop, and make our performance be even better.”
HappyOrNot has been present in both private and public healthcare facilities across the globe for years, in over 100 healthcare organizations in nearly 1,000 locations internationally, providing these clients with our satisfaction and performance monitoring services. Our services are implemented as both a key performance indicator and a management tool that enables continuous monitoring of patient and visitor satisfaction, helping organizational leaders to incorporate patient experience and enhance the culture where service is deemed an important strategic goal for healthcare facilities.
”If you haven’t yet heard about us, then now you have a great opportunity to come meet us at the World Health Care Congress and see why all of the leading European healthcare organizations are using HappyOrNot!” exclaims Ville Levaniemi, President, HappyOrNot Americas Inc., Marketing, Co-Founder.
HappyOrNot service has received several awards and recognition by major medias such as Daily Finance and USA Today. The service is being used globally by leading healthcare, retail, service, transportation and governmental organizations in 30 countries. For more information about HappyOrNot, please visit www.happy-or-
Download a whitepaper on improving the patient experience with our continuous satisfaction monitoring service at http://www.happy-