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TDS Global Solutions Announces New Chairman Jack Freker

Seasoned Industry Veteran and Former Convergys President Joins BPO Support Provider

 
 
Jack Freker was also First Advantage CEO before joining TDS Global Solutions.
Jack Freker was also First Advantage CEO before joining TDS Global Solutions.
PRLog - Mar. 26, 2014 - PASIG CITY, Philippines -- TDS Global Solutions, Inc. formerly known as TeleDevelopment Services, Inc. (TDS), has just announced that Jack Freker is joining TDS Global Solutions as chairman effective immediately. Freker brings more than 30 years of relevant business services and business process outsourcing (BPO) industry experience. Previously, he spent 13 years building Convergys to the position as global leader in call center outsourcing. Later, Freker served as president and COO of Zenta, a leading KPO/BPO provider, and most recently he served as CEO of First Advantage, the global leader in employee background screening. Freker earned his Bachelor's Degree from Princeton University and is a graduate of The Executive Management Program at the Tuck School of Business of Dartmouth College.

After a successful 23-year run in the BPO industry, TDS Global Solutions President Jon Kaplan has finally found the ideal partner who will help prepare the company for its next stage of growth and global expansion. Freker will be helping TDS Global Solutions identify and create the company’s strategic direction and support the development of the company’s senior management team. He will also be involved in enhancing TDS’ products and services line up.

“I was looking for someone who can bring significant advantages to our firm and that’s what I found in my new partner Jack,” Kaplan explains. “Jack brings a tremendous amount of value and industry experience to the company. His expertise and roots are deep here, and his business acumen is outstanding.” While at Convergys, Freker facilitated the rapid expansion of its offshore contact center footprint in both the Philippines and India. He was actively involved in building the leadership team and client base in both geographies, many of which are still active with the company.

With Freker and Kaplan at the helm, TDS Global Solutions will soon be expanding its geographic reach and its menu of services. The company supports corporations from a broad range of industry sectors around the globe.

About TDS Global Solutions

TDS Global Solutions is an innovative contact center and BPO support services company. TDS provides end-to-end outsourcing and Human Capital support through superior use of technology and industry best practices to aid clients to grow top line revenue and improve bottom line profitability. Offerings include consulting for business start-up and growth, voice and non voice frontline and leadership training, organizational development programs, recruitment for frontline, back-office, and executive positions, English Skills Assessments, Healthcare Information Management (HIM) training and more.

Visit http://www.TDSGlobalSolutions.com for more information.


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Contact Email:
***@teledevelopment.com
Source:TDS Global Solutions
Location:Pasig City - Metro Manila - Philippines
Industry:Business, Human resources
Tags:Jack Freker, Jon Kaplan, call center solutions, BPO Outsourcing Solutions, nearshore outsourcing
Last Updated:Mar 26, 2014
Shortcut:prlog.org/12301345
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