Jared Haggerty, CEO of Databerry, says of IT's shift in offered services, "IT is shifting from a product based business to a service based business. Rather than software, it's sales-force."
The increased role played by providers is evidenced by just who the big players in IT are now. Salesforce, SharePoint, and Office 365 all specialize in cloud IT services, and they're at the head of the industry. Of course, cloud computing isn't just important for business owners -- it's important for consumers as well. You only need look at the success of Netflix and Apple's iCloud to confirmation that.
As always, Databerry has adjusted to meet this paradigm shift. By tapping into the potential of cloud computing, the IT veteran is able to create add-ons and continue providing high-quality services to their clients, while simultaneously giving them the tools they need to better understand the technology behind servers and hosting.
Databerry's well-known customer portal only serves as more evidence of their forward-minded approach. This portal allows Databerry's clients to ask questions of the Databerry team and receive a rapid response, a huge improvement over the way customer service and tech support were handled in the past. This added functionality, along with cheaper and safer IT services, is the main driver behind the shift toward a cloud-based, service-focused IT industry.