We take immense pride in showcasing one of our core staples, IT Helpdesk Support.
For many years, TBS has been outsourcing IT professionals for a variety of roles. Currently, we offer professional onsite IT helpdesk support to ensure business productivity, cost effectiveness, and reduce downtime so our clients’ businesses continue seamlessly.
Our remote helpdesk support compliments our onsite services and offers swift attention to any issues arising during regular business hours or after hours support. Our customers are impressed with how quick and attentive TBS technicians are in resolving their issues. Our 24/7 helpdesk is a great asset, especially with a response time of thirty minutes or less.
We believe that the productivity of any business is crucial. Ensuring our helpdesk support system is at optimal performance allows our clients the peace of mind that their businesses will continue to run with minimal time cuts.
TBS offers plans for a varied number of employees. We handle small clients with less than ten people as well as large businesses with thousands of employees. Our plans can be discounted depending on the number of users, sometimes as low as $2.00 per user. We have the experience to service any size institution including those with multiple locations and satellite offices.
Our helpdesk ticketing system will streamline all IT issues and organize and prioritize the needs of each user. Please feel free to contact our office with any IT needs you may require. We are happy to answer any questions you may have and look forward to hearing from you soon.