“It really is about bringing in new types of ways to inculcate continuous improvement in your workforce and to realign people, technology, infrastructure, and policies around your strategy and to continue to look at those outcomes and those measurements to, in the next life cycle of the program, get better results,” Ervin told host Jim McCarthy (https://www.youtube.com/
Ervin, the former Secretary of Revenue for the State of Wisconsin, has a longstanding reputation for implementing innovative strategies in public sector organizations seeking to increase their revenues while driving down costs. His efforts in Wisconsin, where he managed a $62 billion budget and ran the state lottery, resulted in more than $1 billion in new annual revenue for that state.
Ervin suggested that LMI’s approach is rooted in helping public sector organizations determine the best strategy for conserving resources without sacrificing their agency mission.
“The thing I think that many federal agencies really need to look at is a refocus on the citizen,” Ervin said. “Can the programs and services that you are supposed to deliver to the citizens be delivered in a more effective and efficient way?”
Ervin joined LMI after more than 25 years of management experience in both the public and private sectors. Previous to his time in Wisconsin, where Ervin continues to hold an adjunct professor appointment at the Wisconsin School of Business and Department of Political Science, he was employed as a consulting executive at the law firm of Foley and Lardner and, prior to that position, was managing director and vice president for two international management consulting firms. During the Clinton Administration, he was appointed by the President to serve as the U.S. Department of Commerce envoy to Africa and earlier served as a senior advisor in the U.S. Department of State.
You can view the interview in its entirety here (https://www.youtube.com/