The award is recognition of Vision Express’ focus on superior customer satisfaction and quality eye care services which differentiates it from the other players in the market.
Speaking on the occasion of winning this honour, Mr Jose Varkey, CEO said “We are truly humbled and delighted at being selected as the Retailer of the Year in the Health & Wellness category. It reconfirms the faith our customers have placed in our products and services. It’s a tribute to our team who single mindedly work towards customer satisfaction.”
Vision Express retails spectacles, sunglasses and contact lenses and also offers a superior European certified eye test to its customers. Over the past 5 years, the brand has served over half a million customers, many of whom are loyal customers.
Vision Express has a strong online presence in the digital media through its website, mobile website, Facebook, Twitter and Pinterest pages. Vision Express has also been investing in the digital space over the past 18 months. The distinguishing factor of the social media campaign employed by Vision Express was the fact that it could capture the customer footfall and conversion at store. Vision Express is the most active and visible optical player in the online space in India through these social media & online marketing efforts.
With 167 stores across 29 cities, Reliance Vision Express is a dominant player in the eyewear industry offering optical solutions for varying consumer needs. Leveraging the company’s retail and design expertise, the chain offers a world-class optical store experience with a range of over 1000 stylish products to help you look your best.
Vision Express, Europe’s No. 1 Optical Retail chain, is one of the leading optical retailers in India with high customer satisfaction. Vision Express’ product portfolio includes spectacles, spectacle lenses, sunglasses, contact lenses & accessories. The contact lens portfolio includes monthly & daily disposable contact lenses in spherical and toric ranges as also coloured contact lenses. All Vision Express contact lenses are manufactured in Europe and confirm to the highest safety and hygiene standards.
About GrandVision B.V: www.grandvision.com (http://www.grandvision.com/
GrandVision B.V is a leading worldwide optical retailer with various retail companies and formats. Currently GrandVision operates more than 4,600 stores in 40 countries throughout Europe, Latin America, and Asia. The company’s headquarters are at Schiphol Airport, the Netherlands.
In addition to its own stores, GrandVision operates master and individual franchises as well as joint ventures in several countries. This allows also independent opticians to benefit from the strength of the GrandVision brands. www.grandvision.com
About Reliance Vision Express: www.visionexpress.in (http://www.visionexpress.in/
Reliance Vision express is a JV between Reliance Retail and GrandVision B.V, the world’s second largest optical products company. Reliance Vision Express has 174 stores across 26 cities in India. Their product range includes spectacles, spectacles lenses, contact lenses, sunglasses and accessories.
Reliance Industries Limited (RIL) is India’s largest private sector company on all major financial parameters with a turnover of INR 371,119 crore (US$ 68.4 billion), cash profit of INR 30,505 crore (US$ 5.6 billion) and net profit of INR 21,003 crore (US$ 3.9 billion) as of March 31, 2013.
RIL is the first private sector company from India to feature in Fortune’s Global 500 list of 'World's Largest Corporations' and ‘World’s Top 100 companies’, ranking 99th in terms of revenues and 130th in terms of profits in 2012. RIL ranks 68th in the Financial Times’ FT Global 500 list of the world's largest companies. RIL is ranked amongst the ’50 Most Innovative Companies - 2010' in the World in a survey conducted by the US financial publication - Business Week in collaboration with the Boston Consulting Group (BCG). In 2010, BCG also ranked RIL as the second highest ‘Sustainable Value Creators’ for creating the most shareholder value over the decade in the world.