O’Brien receives excellent reviews from her customers who come back again and again
“Petra has done a number of jobs for us since we moved into a new property last year, and we have been more than satisfied with her work; she is always prompt, reliable and quick to get back to us; she has solved each issue we’ve had fully, and strikes us as a very straightforward, honest and professional person.
Many thanks" Olivia Humphreys
O’Brien completed her City and Guilds level 3 plus her NVQ 2 in Plumbing 2012 after a varied career and bringing up two children.
Trust is a huge issue for housholders when employing tradespeople. It’s not just TV programmes like ‘Rogue Traders’ worrying them. Almost everyone knows someone with a horror story and sadly plumbers seem to have the worst reputation when it comes to service, quality of work and prices. O’Brien knows that good qualifications are vital so that customers can rely on a certain quality of training standards and is continuing her ongoing training by studying to become Gas Safe certified later this year.
Trust isn’t just about training though, customers know there is more to it than that.
Evidence reliably shows that in 80% of housholds women make the buying decisions and that in 80% of cases they prefer to buy from other women. Stopcocks Women Plumbers are a national company of female plumbers who now meet this need in Central London
Stopcocks Women Plumbers began in 1990 as a one woman band – Stopcocks Woman Plumber and Stopcocks good reputation has grown in direct response to the bad reputation of plumbers in general. Customers of both sexes want to be able to trust the people who work in their homes and they correctly assume that women will do their best to deliver great service.
Stopcocks Women Plumbers, founded by Hattie Hasan exploits its uniqueness with humour – anyone brought up in UK cannot help laughing at and remembering the name – but they also have high professional standards and an ethical standpoint.
Numbers of women plumbers are so low they aren’t recorded but are guessed to be as low as below 1% of all plumbers in UK. While the numbers of girls and women training as plumbers are slowly increasing the impact on overall numbers of trained and qualified female plumbers is slight. At the same time, those women who do succeed are difficult for customers to find, in spite of their preference, since few companies advertise that they employ female plumbers.
All Stopcocks Women Plumbers are self-employed and easily recognisable, they take on all domestic work from maintenance to installation bathrooms and wetrooms, showers, saniflo, radiators, taps, leaks, pipes and toilets.