LogicTree, LLC executes successful turnaround; promotes Brendan Roche to Chief Operations Officer

 
 
Brendan Roche, COO
Brendan Roche, COO
DENVER - March 4, 2014 - PRLog -- LogicTree, LLC has navigated rough waters and executed a successful turnaround to position itself as a market leading transit & traffic IVR provider.  Through the energetic leadership and turnaround expertise of former CEO Eric Davis, the company has been able to improve system stability, customer service, and end-user satisfaction.

Today, Brendan Roche is being promoted to Chief Operations Officer as a result of his software development industry knowledge, MBA, and exemplary leadership.  Brendan joined LogicTree in August of 2013.

Since then, he has been able to implement new development procedures, customer service, and system stability standards while hiring 7 key employees.  Furthermore, the company has consolidated and virtualized their servers with fellow Denver company ViaWest.  ViaWest will also provide full system 24/7/365 monitoring moving forward to provide ongoing improvements in server uptime.

Powered by additional investment from parent company FKR Acquisitions and restructuring, LogicTree is positioned for sustainable customer retention and growth.  Daniel Frydenlund has stepped back into the company’s CEO role to lead a merger and acquisition growth phase alongside Director of Corporate Development, C.J. Davis.  Dr. John A. Reeves Jr. will drive the company’s Board as Frydenlund takes an active management role.

“We are excited about the future and look forward to restoring customer confidence, growing our client base, and continuing to innovate” said Brendan Roche.

About LogicTree, LLC:

LogicTree, LLC’s Multi-Channel Communications Platform™ (MCP) provides a multi-modal communications environment for public agencies to use as scalable solutions for delivering data to their customers. LogicTree, LLC’s MCP™ enables automated, two-way communication capabilities with channels that include Voice, Web, SMS, Email, Social Media, and Mobile Applications.

LogicTree, LLC uses a product-based module approach to building customized multi-channel communication services to support your customer experience. Our products and services also establish automated customer service solutions that work to create efficiencies for your business. Our solutions focus on connecting agencies to their customers, by making access to transportation and traffic information easy, intuitive and scalable.

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LogicTree, LLC
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Tags:Ivr, 511, Traffic, Technology, Transit
Industry:Technology, Transportation
Location:Denver - Colorado - United States
Subject:Executives
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