Also named as a finalist in the American Resort Development Association (ARDA) Awards Program, ResortCom is being recognized for its exceptional performance statistics. Acknowledged as having the most consistent top results in the industry with the healthiest portfolios, lowest delinquencies, lowest accounts lost in back end and lowest foreclosures, ResortCom’s averages are dependably stronger than their competitors.
As the leader in portfolio management and collections in the industry with the best performing portfolios and the lowest cancellation rates, ResortCom manages over 250,000 members/owners and processes over $500 million in credit card transactions every year.
“We are highly regarded for the hospitality and resort management arm of our business. Yet, we are also well known for our Call Center and Financial Services, having been a leader and innovator in the field for many years,” said Chairman John Small. “From our very beginning, ResortCom has specialized in financial services in an international context.”
According to Alex Marxer, president of the award-winning company “We make fantastic customer service a profit center. Our philosophy combines the spirit of innovation and partnership. We keep portfolios healthy and cash flow strong while ensuring a positive experience for owners and members through online self-service and a customer service staff with a concierge-like attitude.”
Although ResortCom also provides HOA and property management along with sales and marketing services it is the Financial Services division which is its core. Services provided include: Loan Collections & Portfolio Management | Welcome Calls/Member Services | Statement Management/Fulfillment | Maintenance Fee Billing and Collections | Tax Withholding Trusts, Custodial Services and Lender Support | International Banking Solutions and Multi-Currency Credit Card Payment Solutions.
For more information about ResortCom International, visit www.resortcom.com or call John Small at 619-683-2470, ext. 1004.
Contact: John Small 619-683-
Media: Georgi Bohrod 619-255-1661