The award honors products that demonstrate innovation, distinctive features and major contributions toward improving technology in unified communications.
Metropolis’ new enterprise telemanagement solution, OfficeWatch XT, was awarded the 2013 Unified Communications Excellence Award for its ability to simplify the management of the communication system and increase voice network visibility. The multi-site, multi-country, multi-currency call tracking system centralizes reporting among the call network streams into a single database to provide enterprise-wide call analytics. The solution integrates seamlessly into single or multiple PBX configurations, and is compliant with almost any system, including Avaya (http://metropolis.com/
“We are very honored to have received this recognition from TMC,” explains Sharon Harry, Director of Marketing for Metropolis Technologies. “The features offered by OfficeWatch XT provide users with the tools needed to optimize their communication network, improve customer service, and reduce their telecom costs.”
“It gives me great pleasure to grant a 2013 Unified Communications Excellence Award to Metropolis Technologies for their innovative OfficeWatch XT solution,” said Rich Tehrani, CEO, TMC. “It’s inspiring to see such commitment to excellence and I look forward to many future innovations from Metropolis.”
Unified Communications Excellence Award winners will be published in the March 2014 issue of INTERNET TELEPHONY (http://www.tmcnet.com/
About Metropolis Technologies, Inc.
For over twenty years, Metropolis Technologies has provided advanced call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 200+ report templates, toll fraud detection and trunk analysis tools help organizations reduce liability, increase revenue, minimize expenses and boost productivity. For more information, pleasevisit http://www.metropolis.com/
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