The worldwide vacation exchange provider took out the new award for Best Overall Company (up to 250 employees), as well the Best Customer Service Award and Best Consumer Product.
It is the fourth year in a row DAE has been named the industry’s Best Customer Service provider, and the company’s free worldwide exchange membership received due recognition as the Best Consumer Product available to timeshare owners.
“We are simply over the moon to win these prestigious awards,” said Francis Taylor, CEO of DAE. “Being named the Best Overall Company (Small to Medium Business) is an enormous honor.
“To have the recognition of the industry for all the hard work we do as an independent, customer-focused business is incredibly humbling.
“Providing the very best customer service is the reason we started this business, it’s what we focus on every day, and now we are even more inspired to keep moving in this direction knowing that we are making a difference in the industry.
“DAE has made the experience of vacation exchange achievable for every timeshare owner through our free worldwide membership and we will continue to deliver the best products and services for our customers.
“Thank you to Perspective Magazine for sponsoring the Awards,” added Mr Taylor. “The 2014 GNEX Conference has again been a fantastic event for drawing our industry together and celebrating our achievements around the world.”
About DAE (Dial An Exchange)
DAE has grown significantly since it first opened its doors in 1997. A strong focus on quality customer service has led to their continued growth as over 50% of their new memberships have been the result of personal referrals. Today, the company services over 1 million timeshare owners (including 500,000 direct members) at resorts and clubs through 12 offices worldwide, and is a truly viable option for all timeshare, points and fractional owners to exchange their weeks and points or credits products. DAE’s robust set of membership benefits makes it easy for owners to truly enjoy their vacation ownership experience. Their simple, flexible and innovative direct to consumer approach has evolved into a range of business development and support tools for their business partners such as resorts, management companies and Home Owners Associations who are looking for a competitive edge to support their rapid growth.
DAE offers a value added Gold Advantage benefits program along with low exchange fees, a 3-year credit for every banked week, 24/7 live access to exchange weeks, personalized customer service, worldwide vacation availability, discounted rental weeks in prime locations and informative monthly e-Newsletters providing travel tips, destination ideas and money saving promotions and offers. At DAE, the timeshare owners’ needs come first and foremost and quality of service is never compromised. For more information, please visit www.daelive.com