An IT Support Firm in Los Angeles Discusses the Importance of Having Desktop Support

LOS ANGELES - Feb. 17, 2014 - PRLog -- LOS ANGELES, CA – February 17, 2014 – Most business owners strive to employ people with the most productivity.  This productivity can slow down if an IT malfunction arises.  Having a desktop support professional from an IT support company in Los Angeles is crucial to avoid any productivity loss.  Garett Chipman, CEO of TVG Consulting states, “Because of heavy reliance on information technology in business, desktop support specialist are now the fastest growing occupation in terms of new vacancies.  The US Department of Labor Bureau of Labor Statistics projects that the number of desktop support specialists will grow by 17% from the base year of 2012 to 2022.”  Because of this growth, desktop support specialists have created many job titles for themselves, but they all do relatively the same job.

In his latest blog post, Chipman lists the many duties of a desktop support professional.  He says that their duties include but are not limited to, “Respond to questions or troubleshoot computer problems for clients either in person, via telephone, or electronically, give assistance with regards to the use of computer hardware and software, including printing, installation, word processing, internet application, electronic mail, and operating systems, Answer questions from staff regarding computer software or hardware operations, Perform computer diagnostics to investigate and resolve problems then provide technical assistance and support etc.”

Chipman then continues, “A desktop support specialist should be knowledgeable with all the operating systems such as: Windows®, Macintosh® and Linux®. TVG Consulting believes that one of a desktop support specialist’s paramount qualities must be an ability to communicate clearly.  They must be able to translate techno jargon into language that clients can understand and aren’t intimidated by.  Our IT consulting firm in Los Angeles believes that a desktop support specialist should be able to explain to staff members not only the cause and solution to the problem, but also advise people on proper maintenance and use of their computer and software apps.”

TVG Consulting, an IT support firm in Los Angeles (http://www.tvgconsulting.com/it-services/server-and-netwo...), suggests that all business owners invest in outsourcing a desktop support specialist.  There is no need to hire in house personnel for this task.

For more information and to read Garett Chipman’s blog click the link below:

http://www.tvgconsulting.com/the-importance-of-desktop-support-explained-by-an-it-consulting-company/

About TVG Consulting of Los Angeles

TVG Consulting offers inclusive IT support to small businesses throughout Los Angeles and its surrounding areas. By using a managed solutions model, TVG Solutions is able to offer their skills for affordable fixed fees that handle complete IT operations and infrastructure support for small business owners.  Contact TVG Consulting today at http://tvgconsulting.com/.