The current offer by the Re-Inks looks pretty exciting. Customers, if they have received faulty cartridges, can exchange the package in 360 days of purchase. They will have two options, in which, they can exchange their package with a new one or they can also collect store credit, in return. The company wants to assure their purchasers that there is no risk when dealing with Re-Inks.
“Re-Inks is easing its customer experience by offering a no risk exchange guarantee offer. We have noticed that some of our customers get defective cartridges, through shipping. With our latest ‘no risk’ offer, they can replace those cartridges with new one, if they return it to us, within 360 days of buy. If they want us to return the money, customers will have to send back the cartridges to us within 14 days of the purchase; and also, they will also have to lodge a request for repayment within 30 days”, says the executive spokesperson of Re-Inks, at the press meet. Adding further, he also says, “Customers can also ask for store credits for their future deals, by returning their defective products to us”.
Re-Inks, striving for retaining its consumers for longer, has launched this attractive offer. No such offer has ever been presented in the market in US and Canada before.
Re-Inks is a more than a ten years old identity in the printing industry. They are quite famous for their array of printer and ink products, like: ink cartridges, laser cartridges, ink refills, recycled cartridges, compatible cartridges, and so on. They have a strong client base in US and Canada’s printer market.