DealerRater® Announces the Winners of the 2014 Dealer of the Year Awards

FRANKLIN, Tenn. - Jan. 29, 2014 - PRLog -- Ford Lincoln of Franklin has Ford Lincoln of Franklin provides outstanding customer service, incredible offers, and an unforgettable car buying experience. They have recently moved to an all-new state of the art Dealership to deliver an even higher level of customer satisfaction.

DealerRater winners of the 2014 Dealer of the Year Award Program, receive this honor for their distinction in outstanding customer service based upon customers’ reviews of their dealership experiences shared on DealerRater’s website. New reviews written on DealerRater’s website during the 2013 calendar year and an average rating greater than 4.0 (calculated monthly), with 5.0 as the highest possible score are selected. Ford Lincoln of Franklin, also a selected winner in 2013, has a twenty four month average review ranking of 4.8.

The Dealer of the Year Award Program

DealerRater's Dealer of the Year Award Program recognizes a select number of car dealerships throughout the United States and Canada for outstanding customer satisfaction as expressed through customers' online reviews posted on DealerRater.

DealerRater's Dealer of the Year awards are given each February to car dealerships that have the highest PowerScore  in their brand category, both at national and state levels. Each dealership's PowerScore is determined using a Bayesian algorithm that considers the dealership's average DealerRater star rating and the total number of reviews written about the dealership during the calendar year.

DealerRater founder and chief technology architect Chip Grueter said the 2014 award winners demonstrated consistently high PowerScore ratings for customer satisfaction, placing them in the top of their class.

The dealership must also have had at least 25 new reviews written on DealerRater’s website during the 2013 calendar year and an average rating greater than 4.0 (calculated monthly), with 5.0 as the highest possible score.

“We congratulate all 2014 Dealer of the Year winners,” Grueter said.  “With the ever-growing significance of dealership reviews in the car-buying process, this year’s winning dealerships will be able to better differentiate themselves for competitive gain over other dealers across North America.”

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Contact Information

Ford LINCOLN of Franklin (http://www.fordlincolnoffranklin.com/index.htm)

1129 Murfreesboro Rd

Franklin, TN 37064

www.fordlincolnoffranklin.com (http://www.fordlincolnoffranklin.com/index.htm)

Sales (888) 774-3769

Service: (888) 433-0436

Parts: (888) 559-1764

Hours

Sales

Monday-Saturday: 8:00am - 8:00pm

Sunday: 1:00pm – 5:00pm

Service and Parts

Monday-Friday: 7:00am - 6:00pm

Saturday: 7:00am - 2:00pm

Sunday: CLOSED