G-Force Shipping Named as Finalist in 2014 Stevie® Awards for Sales and Customer Service

NORWELL, Mass. - Jan. 24, 2014 - PRLog -- Norwell, MA (January 24, 2014) – G-Force Shipping has been named a finalist in the Customer Service Department of the Year - Airlines, Distribution & Transportation category in the eighth annual Stevie® Awards for Sales & Customer Service, and will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards and the new Asia-Pacific Stevie Awards.

The final results will be announced during a gala banquet on Friday, February 21 at the Bellagio Hotel in Las Vegas, Nevada.  Finalists from the U.S.A. and several other nations are expected to attend.

More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013.  Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges.  Entries were considered in 43 categories for customer service and contact center achievements.

G-Force is no stranger to the Stevie Awards having won the award as the “2013 Fastest Growing Company of the Year”. In fact, G-Force Shipping has been recognized with numerous business awards in the past calendar year including; “2013 Top-Privately-Held Business in Massachusetts” by Diversity Business, “Fastest Growing Company of the Year” by the 2013 American Business Awards, and “Fastest Growing Company of the Year” and “Best Place to Work” by Best in Biz 2013 International.  In addition to these recent awards, G-Force CEO, Scott Guilbeault was selected by Ernst & Young as a semifinalist for its “Entrepreneur of the Year 2013 New England Program.”

“Being named a finalist for Customer Service Department of the year is particularly gratifying to me since Brianna Davern and the entire G-Force team work so hard to deliver an exceptional customer experience to all our loyal customers,” states G-Force Shipping CEO, Scott Guilbeault.

“Providing the highest level of customer service has been top priority since the launch of G-Force in 2009. We are extremely honored to have our accomplishments recognized by such a prestigious organization,” says G-Force Shipping Director of Client Services, Brianna Davern. “The extensive personal attention that each and every G-Force customer receives would never be deliverable without our amazing team and I cannot thank them enough.”

G-Force Shipping has emerged as a third party logistics (3PL) industry leader through its innovative yet “old-school” approach to customer service. G-Force guarantees a live person will answer the phone within three rings and agents are available 24/7. G-Force measures customer satisfaction everyday via NPS (Net Promoter Score) and boasts the best scores in the industry.

More than 100 members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 27 - February 5.

“In a record-breaking year for nominations, the judges saw extraordinary quality in the achievements portrayed in these Finalist nominations,” said Michael Gallagher, president and founder of the Stevie Awards.  “The final judges should enjoy reading and evaluating such a treasure trove of excellent work.”

Details about the Stevie Awards for Sales & Customer Service and the list of Finalists in all categories are available at www.StevieAwards.com/Sales.

About G-Force Shipping

Based in Norwell, Massachusetts, G-Force Shipping serves the logistics needs of businesses throughout the United States and Canada. G-Force is a third party logistics Company that simplifies the shipping process and helps companies reduce costs for Full Truckload and Less-than-Truckload services. G-Force combines the shipping volume of thousands of customers and $250 million in annual freight spend to negotiate deep discounts with 91 partner carriers. G-Force’s free web-based technology does for shipping products what Expedia and Travelocity do for shipping people. For more information, please visit www.gforceship.com or call 877-7-GFORCE.

About The Stevie Awards

Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  A sixth program, the German Stevie Awards, will debut later this year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.StevieAwards.com. Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.