In one of the first-of-its kind deal in the MSO space, Magnaquest will host the entire infrastructure of the application, and manage it for Manthan as part of their Managed Services Contract. This Software-as-
SURE!, Magnaquest’s award-winning and globally proven combination of BSS, OSS and Managed Services will align perfectly with Manthan’s installation goal of over 3.6 million STBs by 2014 across the states of Bengal, Orissa, Assam, Jharkhand and Meghalaya. SURE! will also complement the focus of Manthan in transforming the entire network to address next generation digitization requirements and provide best customer experience.
Speaking about the global search for the right Subscriber Management (http://www.experiencesure.com/
“The reasons for selecting SURE!, from Magnaquest, are many including their undisputed global leadership in Media & Entertainment (http://www.experiencesure.com/
“Having evaluated various global players in the space and considered the value-edge in the offerings of all Subscription Lifecycle Management companies, we had no doubts in going ahead with SURE! because of its client-centric DNA, ability to think for our end-subscribers, speed and flexibility, optimized costs, its ‘Pay-as-you-
“We are very excited to be chosen by Manthan, one of the fastest growing regional MSOs in the country, after a global search for a strategic technology and consulting partner. We are looking forward to a great relationship and supporting Manthan’s leadership in attaining their ambitious goals with our proactive and comprehensive value offerings. We have a promise to improve ARPU and enable loyalty from subscribers, growth readiness and total operations management. It is a partnership that can change the game for end-users, making their experience of entertainment connectivity truly world-class and best-in-class.,”
“We have delivered our subscriber management and billing solution on SaaS platform to Manthan in flat 3 week’s time. We are amongst a handful of players in the world poised and ready to harness the Subscription Revolution underway. SURE! is more than a product, platform or suite of industry-focused niche solutions-set. It is a brand, a faith, a promise to optimize technology for the success of your business,” Mr. Debbad said.
SURE! manages functions from acquisition, order taking, service provisioning, billing, payments and customer care. It empowers service providers to introduce new products/services within no time, have a 360 degree visibility of the customer in a single window facilitating excellent customer service. SURE! arrests revenue leakages and helps manage their operations at low costs unmatched in the industry.
For more information, please visitwww.experiencesure.com
Follow SURE! on Twitter: @experiencesure (https://twitter.com/
After the implementation of CAS in Kolkata Manthan was the first MSO to provide actual CAS environment to the end customers successfully.