In his new role, Faiella will be responsible for overseeing technicians, used car reconditioning, receptionists and mechanics across all service areas. He has worked for Toyota of Tampa Bay (http://www.toyotaoftampabay.com/)
“I am thrilled to assume the role of service director, something that has been my goal since I started working in this field,” said Faiella. “My top priority is to take this business to the next level and continue to enhance the level of service we provide to our customers. We also aim to expand our operations and create more jobs here in the Tampa community.”
Viray has decades of experience as an automotive technician, starting his career in 1985 as a driver for an auto dealer in New Jersey and working his way up to parts manager in 2001. He started working with Toyota of Tampa Bay in July 2013. As service manager, he will be responsible for ensuring the very best in customer care and attention, working closely with service advisors to continually improve the solutions offered by the auto dealer’s service department.
“This is a tremendous opportunity for me, and it’s the next step in my career as an automotive professional,”
Toyota of Tampa Bay provides a wide range of automotive repair and maintenance (http://www.toyotaoftampabay.com/
The auto dealer’s service department, which has extended hours and is open seven days a week, provides responsive service customized to meet the specific needs of its customers. In addition to standard maintenance, the company has a full-service collision center (http://www.toyotaoftampabay.com/
While their vehicles are being repaired, customers also have access to a one-of-a-kind waiting room environment, complete with a movie theater, children’s play area, free Wi-Fi and a full-service cafe, along with a nail technician and massage therapist.
To learn more about the repair and collision services available through Toyota of Tampa Bay, visit http://www.toyotaoftampabay.com/