During the monthly audit, RadiusPoint was able to identify errors on their clients’ wireless billing for data services set up incorrectly for over 2,000 users. For another client, there were long distance charges billing outside the contract rate, and water overcharges that were identified and recovered due to leaks at the location. Due to RadiusPoint’s proprietary software ExpenseLogic (which allows for a line item audit), these errors were found. The monthly audit in ExpenseLogic encompasses services for telecom, including landlines, data circuits, wireless services, energy, gas and trash. Errors are identified and reconciled with the vendor, which creates a credit or refund situation and avoids any future costs for those same charges. These charges are detailed and reported to the client when the credit on the invoices appears or the refund check is received. These activities impact the client’s bottom line and ensure a positive ROI.
RadiusPoint’s Telecom Expense Management (TEM), Utility Expense Management (UEM), and Loss Prevention Expense Management (LPEM) services involve a monthly management of the invoices and constant review of the charges from the vendors. The invoices are established in the ExpenseLogic software so that the charges for each location will be allocated appropriately and in a timely manner. RadiusPoint has the invoices processed for payment and allocated within a few days of the receipt of the invoice from the vendor. The timeliness of the services enables the staff to review those important issues or services immediately and at their desktop instead of going through stacks of invoices.
ExpenseLogic is a sixth generation, technology-based, problem-solving software, used to manage the daily issues and invoices that stem from a company’s Telecom, Utility, Energy, IT, and Loss Prevention expenses. To provide a complete solution, a Provisioning and Help Desk portal allows a company to centralize and validate the entire Procure-to-Pay Lifecycle. All of this functionality for Telecom, Utility, and Loss Prevention invoices and expenses are provided on one software platform, which is unique in the Expense Management field.
RadiusPoint provides a broad portfolio of business and technology expense management solutions to help its clients worldwide improve their business performance. Core services consist of Business Process Outsourcing (BPO), Software as a Service (SaaS), and Licensed Software with respect to Telecom, Utility, Energy, IT, and Loss Prevention invoice and expenses. RadiusPoint uses ISO 9001 processes and meets government regulated standards (Sarbanes Oxley) through SSAE No. 16 certification. RadiusPoint’s corporate headquarters is based in Orlando, Florida and provides services worldwide.