TWO MEN AND A TRUCK® boasts a 96 percent referral rate across its more than 260 franchise locations. The new location in Rockville, located at 5008 Boiling Brook Pkwy, brings the quality moving services that TWO MEN AND A TRUCK® is known for to the D.C. area with flexible scheduling and personal storage space for customers.
The new location features an office and call center with five moving trucks. It currently employs 12 movers and drivers and a customer care director, with plans to hire additional employees.
“With the addition of this location in the D.C. area, Two Men and a Truck is even better positioned to simplify moves for residents and businesses across the East Coast,” said Brooke Wilson, franchise co-owner of TWO MEN AND A TRUCK® Maryland. “Our early success in just the first two months of service shows that the current and future residents of D.C. have been looking for movers who care. Our team of professionals has been moving residents and businesses forward for more than 10 years and is committed to quality customer service.”
TWO MEN AND A TRUCK® Maryland plans to bring another location to the area in the spring of 2014 in order to serve even more customers with on-time arrivals and flexible scheduling times.
Its franchise co-owners, Brooke and Les Wilson, currently operate seven franchise locations across Atlanta, Ga., and the Raleigh-Durham area of North Carolina, which are common relocation cities for those moving into and out of D.C.
“About 25 percent of our moves are typically long-distance and we have found that a majority of these moves in our footprint are customers relocating between the D.C. and Raleigh-Durham areas,” said Wilson. “This made our expansion to the D.C. market a natural fit that helps us better serve the residents and businesses of both areas.”
TWO MEN AND A TRUCK® brings to the D.C. moving industry a commitment to customer service with no hidden fees and flexible scheduling, even allowing customers to track their move in progress. Its professional movers and drivers are licensed, bonded and insured.