A recent Aberdeen Research Group report entitled “Mobile BPM: Fueling Efficient Processes” confirms some of the fundamental ideas that envVisual was built upon, chiefly that mobile the future of efficiency in facility management. Think about it: how can you empower people in the field with the information available at a computer? You give them a mobile computer that they can take with them, where they can access and submit information in real-time to every stakeholder. envVisual was built to give everybody - from field techs to high-level property managers - access to the critical information about the health of their facility wherever they are, be that in the office or in the field.
The article outlines several key strategies that best-in-class companies have implemented are at the core of the envVisual model. The first “Remap and re-engineer business processes to be more efficient” is what we do best. Conventional FM processes require several steps. For example, it might look like this: an issue gets reported (via phone call or email), a ticket gets created, an acknowledgement and approval process takes place, a work order is created, the issue has to be re-communicated to people in the field, their visit must be scheduled, and only after all that will somebody come to fix the issue. envVisual takes all of those steps and consolidate them into logic that automatically communicates with all parties involved, customized to follow the hierarchies and approvals required by every individual client.
This is part 1 of our 3 part series on Mobile Business Process Management. Stay tuned for parts 2 and 3 coming this week! To learn how envVisual can help your FM team improve efficiency and get more done, fill out the form below for a brief demonstration of our powerful software!