Fortunately for the Granite City couple, Brett Tesson – owner of St. Louis roofing company Tesson Roofing & Exteriors, LLC – took notice of their situation and volunteered to complete the job free of charge. The couple – who were overwhelmed by Mr. Tesson’s generosity – is extremely thankful for their new gutters, which look great and are functional.
According to Mr. Tesson, these types of experiences happen much more frequently than most may think. Aside from unethical contractors, there is an increasing trend of uncertified individuals or companies presenting themselves as certified professionals. This creates the risk of jobs being completed poorly, or not at all. As many of these companies or individuals are not properly insured, property owners face additional risks.
Although the story ended on a positive note, it can serve as a reminder to business and home owners of the importance of thoroughly vetting companies and contractors before making the decision to hire them. With projects as large and important as a new roof – and with any home-improvement or professional service for that matter – hiring certified professionals is essential to ensuring that jobs are completed successfully. Mr. Tesson recommends that property owners selected businesses accredited by the Better Business Bureau (BBB) and do their research before spending their hard-earned money.
About Tesson Roofing & Exteriors, LLC
Tesson Roofing & Exteriors is a BBB-accredited St. Louis roofing and exterior company committed to quality in craftsmanship and customer satisfaction. All contractors are certified and passionate about working closely with customers to meet their needs. Tesson Roofing handles a range of residential and commercial roofing projects, as well as roof repairs, solar roofing, gutter guards, siding, and storm damage repairs. More information about Tesson Roofing and the services the company provides can be found on Tesson Roofing & Exterior’s website: http://www.tessonroofing.com/