Facing A Crisis? JamiQ Comes To The Rescue!

Jan. 8, 2014 - PRLog -- JamiQ knows that in today’s market, the easiest way to reach your customers is through social media. That’s why we offer several features and solutions to help your brand successfully utilize all the benefits of social media. JamiQ's award-winning multilingual social media monitoring software helps businesses listen, measure, and gain insights from conversations taking place online. JamiQ will ensure you have better engagement with your customers through social media and you’ll always know where you stand!

JamiQ’s Sentiment Detection feature keeps you updated on customers feedback. Using our specially designed natural language processing technology, JamiQ is able to detect the sentiment of every post on the fly. The sentiment chart gives you an indicative view of the perception surrounding your brand. This allows you to react immediately when you notice a sudden change of heart. With JamiQ, you will always be in touch with how customers are feeling about your brand!

Of course you’ll want to take advantage of our Spike Detection feature. When a crisis hits and mentions of your brand suddenly spikes, JamiQ is able to pick up on that trend and immediately send you a notification by email. You can set the spike detection to focus on particular markets or media so you’re kept in the know when a crisis is about the take place. Of course, it’s better to be safe than sorry, and the solution is JamiQ’s Crisis Monitoring Package. JamiQ can help you set up ongoing crisis monitoring that keeps tab on all conversations taking place around your brand on the social media. When a crisis strikes, JamiQ’s expert team keeps you up-to-date on the most critical issues affecting your brand. With JamiQ on your side, your brand is equipped to face any crisis your brand faces!

If you’re interested in gaining control over any crisis your brand faces, be sure to check out JamiQ or send an inquiry e-mail to questions@jamiq.com

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