Cloud Telephony Integration App For Kreato CRM

CHENNAI, India - Dec. 30, 2013 - PRLog -- Navrita Software, the India based software product company, has announced that cloud telephony features has been integrated with their flagship product Kreato CRM.

Venkatesh Kutuva, CTO of Navrita Software said, “We are pleased to announce the Cloud Telephony App for Kreato CRM. This App can be setup in few minutes and all our customers can instantly dial or message their clients from their CRM portal, after enabling this App from our app store.”

Kreato CRM (http://www.kreatocrm.com/) is a SaaS based complete customer relationship management solution. It is tailored for small and mid-sized businesses with built-in all must have CRM features, multiple add-on modules, various apps integration and provided at a very affordable monthly subscription.

Now with this Cloud Telephony integration App, Kreato CRM users will be able to

• Initiate Outbound calls – sales , marketing & support Calls
• Track both inbound & outbound calls with call recording enabled
• Send text messages (SMS) – transactional & promotional messages
• Generate lead & trouble tickets directly from telephony records (Call & SMS records)

More details about this cloud telephony integration App can be found at http://www.kreatocrm.com/appstore/cloud-telephony-integration/

Cloud Telephony integration with Kreato CRM enhances profitability through increased productivity and customer satisfaction.

• Streamlined telephony activity within your business
• Improved customer relationships and customer satisfaction
• Increased business productivity
• Save on capital expenditures

For more details about Kreato CRM, please visit http://www.kreatocrm.com

Check out our presentation on cloud telephony integration with Kreato CRM at http://www.slideshare.net/slideshow/embed_code/29499286