Marketing works hand in hand with business development so that the company is able to connect with business owners from different parts of the globe and manage to get all data required to supply remote staffing services to interested parties. Staff contacts potential clients directly to provide info and answer questions. If an agreement is reached for a partnership, the same people are also assigned to gather records such as job descriptions and other requirements. The list is then forwarded to the head of recruitment for processing.
Recruitment has been streamlined in order to be able to acquire top talent from the leading universities in the Philippines. They use offline marketing tactics such as building contacts with universities, setting up job fairs, print advertising and other activities to attract potential hires. To keep up with the constant changes in technology, the team also uses up to date social media and web marketing techniques to reach a larger audience via the internet. Once a candidate is selected, he or she undergoes a series of interviews and assessments to measure skills, emotional intelligence quotient and ability to match client needs.
Once the procedure is finished and a client finds a match, the IT department prepares all equipment considered necessary by the virtual assistant--PC, headset, webcam, software, internet connectivity etc. To comply with human resource concerns on the other hand, specific personnel are also assigned to gather pre-employment requirements and deal with government regulations. As soon as all these factors are satisfied a VA can immediately start working for their offshore client.
Focusinc also implements a strong policy that allows a 1-to-1 employee to client ratio. Meaning, a specific VA works with only one client and isn’t allowed to take outside employment that might lessen productivity. This ensures that each and every VA’s focus is towards his/her tasks and the long term growth of the business he or she is associated with.
To ensure quality service delivery, managers; supervisors and team leads are also present. They monitor all virtual assistants as well as supervise, handle coaching and metrics implementation, instigate team buildings and contact clients.
The entire plan’s main goal is to be able to provide excellent services to business owners; to give them the power to delegate even the most challenging tasks to virtual staff so they can focus on more important responsibilities such as business growth and profit increase.
To contact Focusinc, visit their website at http://www.focusincgroup.com.