"This is a great new feature that allows our customers to speak directly to our repair specialists within our repair facility. Our specialists have a wide range of experience on all makes and models of probes and are more than happy to assist with any ultrasound related probes or even just offer friendly advise. Customers can simply click on the live chat option and immediately be connected" said Ashley Barker, President and CEO of ProbeLogic.
Probelogic was founded in 2002 to meet the growing demand for better cost efficiencies in the diagnostic imaging sectors, of the Australasian healthcare environment.
Approximately 25% of transducers in clinical use, have some type of undetected fault or performance inhibiting structural defect.
Approximately 2 out of 3 transducers previously thought to be 'faulty', can be successfully repaired and returned to service.
Previously, the only option for the operators of diagnostic ultrasound equipment was to purchase a NEW transducer from the equipment manufacturer.
The average cost of Probelogic transducer repairs are only a fraction of the cost of a NEW transducer.
With over 80 years total experience in the field of medical diagnostic ultrasound and biomedical engineering, Probelogic's professional team will ensure the delivery of cost effective solutions to diagnostic ultrasound service providers.
Our focus is the provision of premium quality repairs and excellent customer service.