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Follow on Google News | AstraQom Canada Names New Vice PresidentBy: AstraQom Canada “Dana comes to the top management team with a wealth of experience in the sector. She led some instrumental departments during her tenure at the previous company, and greatly proved herself with the leadership she demonstrated when we first hired her,” explained Jonathan Sowah, CEO & President at AstraQom, and added, “Her experience in the Canadian telecom market coupled with a passion for customer care and her excellence in service delivery, promise to assist greatly in the new directions of AstraQom Canada.” Dana Maracine, a graduate in European Economics, has more than 8 years of experience in the telecom sector. She started her career as an agent in the Complaints Department of a French telecom company, Neuf Cegetel (now included in the SFR Group). Afterwards, she continued building her career at Iristel Inc., where she held several positions, such as a Representative in the Customer Care division, a Sales Representative, a Customer Care Manager and a Marketing Manager. She joined AstraQom in year 2013 as a Customer Service Manager, but was, at the same time, involved in AstraQom's new Marketing strategy and Product Management. “I am currently in charge of leading a team of managers responsible for the daily operations, the implementation of strategies, and continuous improvement of our customer experience, products and human resources,” explained Dana. She also stated that by renewing its team and bringing a new team of experienced managers aboard, “AstraQom has created new sets of products and services, designed to better meet our customers’ needs for personalized solutions.” AstraQom Canada, a subsidiary of AstraQom International, is a Canadian based provider of unified communications solutions focused on the business community. The mission of this company is to provide business owners with the tools they need to excel on a day to day basis while communicating. Additional information on AstraQom Canada, as well as their products and services is available at http://astraqom.ca. End
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