CBS Now Offering Answering Service Feature

Nov. 5, 2013 - PRLog -- Nov. 4, 2013 – Cebu, Phils. – Despite some economic challenges, there are still businesses today that continue to expand their operations. This often requires strengthening their processes and methods in giving quality services to their customers regardless of the physical location.

Companies involved in health and wellness, online security, online shopping and deals and computer repair services are turning to Customer Benefits Services, Inc., a Philippine-based call center and support provider that has been relied by various clients.

Recently, they paved the way for another ground breaking technique that enablesall types of businesses to have the most effective customer support through a new offer in the form of AnsweringService.

CBS is an American owned and American managed Call Center, located in the Philippines. Their Team consists of 100+ dedicated employees. As a third-party administrator, they handle customer service calls for 12 American companies.

Their core competency is its ability to provide rigorous customer service training, making it a widely known and trusted BPO operator in the Philippines. They attract, train, motivate and inspire top Customer Services Representatives to ensure that their customers will be provided with the best Answering Service features.

With Answering Service, CBS aims to proactively uphold maximum efficiency in the office without having to add more workers. Clients are looking forward to this new Answering Service system due to CBS’ dedication to clients and the expert, highly trained staff that are available 24/7 for all their needs. CBS provides a huge range of voicemail and answering services to client customers and trains its staff to properly handle all calls in the most professional manner along with respect.

Answering Service solutions provided by CBS are paired with customer service agents who can easily build rapport with callers. They help familiarize clients with their voicemail and other related inquiries. There’s no need to buy any equipment much more maintain it so clients can save on considerable costs if they run their own answering services.

CBS is proud of its flexibility and dynamism in responding to the changing environment of businesses. They can pick from a range of options such as having messages delivered via email, fax, text message and phone. Or they also have the freedom to choose whether they like to have a combination of these kinds of message deliveries or all of the aforementioned. The highly trained representatives of CBS can also take calls based on the client’s specified scripts and company policy. This is so that customers can be given proper care and they will be able to gain a rich experience whenever they need something from the partner company.

Those interested to know more about this new Answering Service feature can visit www.mycbscebu.com

XXX

Contact Details:

Client Direct Lines

The Philippines

+63-915-318-3795

United States

+1-404-973-2078

11th Floor, Keppel Building

Cebu Business Park

Cebu City, The Philippines