Asterisk Integration in Enterprises and Call Centers By Teckinfo Solutions P.Ltd.

Oct. 4, 2013 - PRLog -- Teckinfo is a leading  Integration and Solution provider, building solutions around Open Source Asterisk PBX.  Even though Asterisk IP-PBX is freely downloadable, it is very rich in features that most users who download it directly cannot bring it out to production, as they lack the technical expertise for  configuring and customizing Asterisk to their exact needs.  We share our 6+ years of experience of Asterisk deployments with customers and provide the best of integration on Asterisk platform.

Teckinfo Expertise

IP-PBX based Call / contact Center solutions, Predictive Dialer, ACD, Voice Logger, SMS, IT integration and Multi location expertise

Call / Contact Center Solutions: We have 15+ years of experience and in depth knowledge, to deploy and  support superior contact center operations.  Whether seeking to expand or improve the operation of an existing contact center, or start a new center from the "ground up", we will deliver superior results.

Inbound and Outbound Call Flow Design
Campaign Design & List Optimization
Real-time monitoring and reporting
Work Force Management & Adherence
Screen Pop Up & CRM Systems Integration

Services: Asterisk Installation, Training, Support and Maintenance, Remote Technical Support

Customers: SMB, Enterprises (new features development, IVR, Unified Communication Services) and Call / Contact Centers.

Focus :  On Small, Medium to Large size organisations that want to leverage the value of VoIP through integration with their existing IT applications such as CRM, ERP, directories, web sites, databases, GIS etc.

The total cost of ownership on our products are tremendously lower than traditional proprietary systems, and this has been made possible, thanks to the use of open source resources, standard hardware and cabling, standard IP infrastructure, and the use of competitive Internet Telephony system provider.

In addition to this, we are Select Partners with Digium the inventor, sponsor, and maintainer of Asterisk open source.


Do not hesitate to contact Teckinfo!!!

Write to us at info@teckinfo.in, sales@teckinfo.in

Or call us at +91-11-49695518,49605500


Visit   http://www.teckinfo.in for details