Thought Leader & Keynote Speaker Ron Crabtree Shared Techniques during MetaExperts Webinar Series

LIVONIA, Mich. - Sept. 29, 2013 - PRLog -- Operational Excellence Thought Leader & Keynote Speaker Ron Crabtree was joined by CEOs, Presidents, COOs, Senior Vice-Presidents and Operations Executives in all disciplines and industries charged with improving contact center performance. The webinar was held on Wednesday, September 25, 2013.

During the event, Crabtree shared the elements of the RESULTS framework and how they interact synergistically with the four-phases of organizational transformation. Crabtree explained, “Most organizations don't perceive that they have any roadblocks to overcome in pursuing transformation and see the problems as too big to tackle, not something that they can do something about."

Key discoveries attendees took away from Ron's webinar were:

·         Methodical approach to achieving RESULTS in conjunction with the four phases of organizational transformation

·         How to generate the realization of RESULTS of the true power of a plan

·         Measures to avoid the trap of one fatal flaw:  success

Ron Crabtree, CPIM, CIRM, CSCP, MLSSBB is a co-author or author of five books on operational excellence, including "Driving Operational Excellence," an Amazon.com best seller. Crabtree is also published in multiple business publications, including authoring APICS Magazine’s Lean Culture department for nine years running. He has personally mentored thousands in getting great results in business generating untold millions in benefits while improving everyone’s work life at the same time.

All attendees received a free subscription to the monthly MetaOps MagEzine (http://metaopsmagazine.com/) where experts from various industries and backgrounds share insightful, up-to-date, and informative articles on topics that will help business innovators achieve their goals.

MetaExperts Webinar Series is held every last Thursdays of the month. You may visit http://www.MetaOps.com, http://www.metaexperts.com and our Facebook page (https://www.facebook.com/metaops) for future webinars.