Being a car rental reviews and bookings portal, Travelauto gets the feedback and opinions from the customers about the service providers they have experienced. “Better the Service, Better the ratings and a positive review” which helps new customers in choosing the right service provider. A negative review means some improvement is required by the service provider. Positive or Negative, the service provider and customers can interact, which provides the scope to strengthen the relationship between the car rental service provider and car hire customer.
“The review and rating mechanism in Travelauto has impacted the service front of the car rental service providers providing a chance to understand and measure their service levels, to make a move to create an extra mileage that would bring a Happy Customer” said Mr. Chandra Mouli, Founder and CEO, Travelauto. “One happy customer would be the beginning in getting more happy customers to the business, so understanding the customer needs, and making a change in service culture in an organisation would result in loyal customers, That’s what we in Travelauto put emphasis on.” he added.
Travelauto now is ready to expand its horizons worldwide, with service providers from USA, UK, Canada, Australia and the Middle-east region. Travelauto would be focusing on listing and providing business to the local car rental franchisees as well. As the service providers get integrated with Travelauto, they need to make sure they satisfy their customers and go an extra mile to enhance the value of their service.
To know more details about Travelauto business listings, visit www.travelauto.com or send an email to email@example.com