Meridian IT Recognized by Cisco for Excellence in Customer Satisfaction in the United States

DEERFIELD, Ill. - Sept. 18, 2013 - PRLog -- Meridian Group International today announced that its subsidiary, Meridian IT Inc., has achieved a Customer Satisfaction Excellence Gold Star from Cisco. This designation recognizes Meridian IT for delivering outstanding service to customers in the United States.

“Meridian IT has always focused on delivering leading-edge IT solutions with superior customer service,” said Darryl Hamel, Vice President, Network Solutions, Meridian IT Inc. “We are pleased to be recognized and thank our team for their consistent effort and dedication.”  This designation is the highest distinction a partner can achieve within the Cisco Channel Partner Program. Meridian IT has consistently received this distinction for the past six years.

Meridian IT is part of Meridian Group International, an organization of companies that offers full-service technology and finance solutions and services. Meridian IT’s goal is to inspire and enable business leaders to apply technology in innovative ways.

“Achieving this level of customer satisfaction fuels our commitment to excellence,” Hamel said. In the coming year, Meridian IT plans to expand their focus on converged infrastructure solutions and public and private cloud offerings.

Cisco measures the customer satisfaction levels achieved by its Gold, Silver, and Premier Certified partners based on regional target goals, providing a weighted average of a partner's pre- and post-sales support over a rolling 12-month period. Partners that achieve outstanding customer satisfaction are awarded the Customer Satisfaction Excellence Gold Star and can be found using the advanced search menu in the Cisco Partner Locator.

The Cisco Resale Channel Program provides a framework for partners to build the sales, technical, and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and post-sales support capabilities - critical factors in choosing a trusted partner.Find more information at:Cisco Certified Partners or Customer Satisfaction.

About Meridian IT Inc. With a focus on helping businesses transform their world, Meridian IT designs and implements solutions utilizing traditional and emerging technologies to meet company-specific business objectives. Meridian IT is part of Meridian Group International (MGI), a collection of companies with a foundation in lease financing, technology, and customer satisfaction. www.meridianitinc.com

About Meridian Group International By building upon the strengths of each company, MGI guides customers along the path to peak business performance. We leverage a wide portfolio of IT offerings and a world-class team of experts to help businesses optimize the strategic value of their IT investments. Since 1979, MGI has experienced continuous profitability and growth through our locations in the United States, United Kingdom, Germany, Australia, and Singapore. Our companies include: Meridian Leasing, Meridian IT Limited, MAC Source, Meridian IT, Concat, Tardis, and Meridian IT Singapore. Discover more at: www.onlineMeridian.com

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