As the Senior Vice President, Katheryn will retain her duties in Operations and will now also assume the responsibility of Human Resources.
“I am pleased to announce the promotion of Katheryn Carnahan to the position of Senior Vice President, which is reflective of the respect that Matthew and I have of her dedication to the values and goals of FCR,” stated John Stadter, President of FCR. He also added, “It is an exciting time at FCR, we should all be proud of how far we have come and welcome the changes that will set the foundation help us go even further than we ever thought possible.”
Headquartered in Roseburg, Oregon with additional facilities in Grants Pass and Coos Bay, First Call Resolution provides a wide range of boutique, domestic-based call center, business process and social networking outsourcing solutions to most industries. Supporting over 50 clients with over 700 employees,
FCR maintains 4 contact centers throughout southern Oregon.
First Call Resolution is building a new class of high-quality, domestic-based contact center and business process outsourcing solutions, and our mission is to be the most respected outsourcing provider in the industry.
To learn more, visit us at www.1callres.com or contact us at 541-957-8654 or sales@