Located in the desert resort destination of Palm Springs, the Hard Rock Hotel offers guests an oasis from the desert heat. The stylish 163 guest room hotel features upscale amenities and strives to treat all guests like rockstars. When they needed a scalable call accounting solution that would integrate with their NEC phone system, Hard Rock turned to ProfitWatch Call Accounting.
ProfitWatch accurately tracks and reports on all call data from the phone system and includes easily configured rate tables to help hospitality customers to generate revenue. The system also includes 911 alerts and connectivity alarms. These alert notifications help properties to reduce liability and increase response time by notifying management via email, text message, and screen popup in the event an emergency call is dialed anywhere on the property or if the system is not receiving data from the PMS or PBX.
To learn more about Metropolis’ call accounting, call reporting, or telemanagement products, please visit http://www.metropolis.com.
About Metropolis Technologies, Inc.
Metropolis Technologies, Inc. is a leading telemanagement solution provider for telecom management and call accounting. The company’s distinctive product offerings, OfficeWatch Telemanagement (http://metropolis.com/