The entire installation process took just 30 days, and included comprehensive training for the entire Emergency Room staff. veEDIS provided week-long, 24/7 support through a specialized on-site support team that included clinicians, nurses and technicians. The expert team educated the staff before, during and after the installation to ensure a smooth transition—a service that is uncommon in the industry but a cornerstone of the Company’s standard implementation process.
The new Emergency Department software provides the hospital with advanced capabilities and patient benefits, including reduced wait times, enhanced quality of care, patient education materials, and evidence-based clinical decision support. Founded in 1929, Highlands Medical Center is a 60-bed hospital providing a full range of medical services.
“We are impressed with how smoothly the entire implementation process with veEDIS has been,” said Bill Little, CEO of HMC. “The staff at Highlands Medical Center has also expressed how easy it has been to learn and use from day one. We are very pleased with the results so far.”
Because veEDIS is a cloud-based EHR system, the hospital was able to implement the software quickly and efficiently, while adding enhanced risk-management and security features to the overall technology infrastructure. veEDIS worked closely with the hospital staff during the transition process and will provide 24/7 support going forward.
“Our focus has been, and always will be, working hand-in-hand with our clients to ensure the entire team feels ready and comfortable with the software,” said veEDIS President and CEO Tom Grossjung. “The team at Highlands Medical Center is a stellar group of people that has been wonderful to work with. We look forward to helping them realize even more success at their fantastic medical facility.”
About Highlands Medical Center
Highlands Medical Center is a part of the Capella-Saint Thomas system of hospitals, a joint venture between Capella Healthcare and Saint Thomas Health. A 60-bed facility, HMC is accredited by The Joint Commission. The facility offers a full range of medical services including 24-hour Emergency Care, Intensive Care, Medical/Surgical Care, General Surgery, Orthopedics, Gastroenterology, Gynecology, and a Geriatric Psychiatry Unit. Diagnostic Imaging services include X-ray, CT, MRI, Ultrasound and Nuclear Medicine as well as rehabilitation services including Physical and Occupational Therapy. For more information, visit www.HighlandsMedicalCenter.net or call (931) 738-9211.
About veEDIS Clinical Systems, LLC
veEDIS is a cloud-based Emergency Department information system designed to adapt to the changing needs of today’s hospitals. Ideally suited for small and rural hospitals and healthcare facilities, veEDIS was created by a team of physicians and nurses to use today’s smartest technology to deliver exceptional quality patient care and safety goals. veEDIS is certified by the Drummond Group as an EHR technology (CEHRT) that can qualify hospitals for Meaningful Use payments and ARRA funding. To learn more, visit www.veedis.com
About Capella Healthcare
Capella Healthcare partners with communities to build strong local healthcare systems that are known for quality patient care. Based in Franklin, Tenn., Capella owns and/or operates 14 acute care and specialty hospital facilities in six states. With the philosophy that all healthcare is local, Capella collaborates with each hospital’s medical staff, board and community leadership to take care to the next level. The company has access to significant leadership and financial resources, investing in its family of hospitals to strengthen and expand services and facilities. For more information, visit the website, www.CapellaHealth.com