BBS Releases Book Summary About Going Beyond the Call of Duty

IPSWICH, Mass. - Aug. 16, 2013 - PRLog -- Business Book Summary of Beyond the Call

EBSCO Publishing has just released a new book summary. In Beyond the Call, Marc Woods and Steve Coomber explore the psychological phenomenon behind why some individuals go the extra mile and others do not. The difference is often additional employee input, a concept known as discretionary effort. This topic goes straight to the heart of what makes any organization successful: its people. The key to unlocking this asset is understanding what drives individuals to engage in discretionary effort. By creating work environments where people want to go beyond the call of duty, organizations can transform mere compliance into excellence and gain a competitive advantage.

Marc Woods and Steve Coomber offers readers the following advice:

·         Most people have far more potential to contribute to their organizations than their senior managers realize. People are organizations’ most valuable assets, and often the most untapped.

·         Discretionary effort is the term used to describe additional employee input that separates great employees who go beyond the call of duty from the rest. Based on professional analysis, it is clear that discretionary effort drives improved performance.

·         The key to unlocking discretionary effort is to identify the drivers behind it and then act on those drivers. By improving the environments in which people work, organizations can improve performance—both for the individual and the organization.

·         There are six drivers of discretionary effort that organizations can control:

         1.      Autonomy and empowerment.

         2.      Individualized consideration.

         3.      Self-sacrificial leadership.

         4.      Procedural justice.

         5.      Team identification.

         6.      Trust.

In addition to a 7-10 page summary of the book, each Business Book Summary includes a Key Concepts section that outlines the main points of the book, an About the Author section that informs readers of the author’s background as well as their additional written works, and a Features of the Book Section that explains the special features found within the book.

 

For busy professionals, Business Book Summaries from EBSCO provide an easy, quick way to stay on top of the best business books in the market. With many titles available in audio format, it becomes even easier to obtain the helpful information available in these top business titles.

For more information and to get free samples of Business Book Summaries, please visit www.bizsum.com.