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Follow on Google News | New Report Reveals Global Best Practice in Smart BillingSmart billing alone could reduce global residential electricity consumption by 3% annually.
By: VaasaETT VaasaETT performed a global study including 8 case studies covering: Victoria (Australia), California, Hong Kong, Sweden, Chile, Abu Dabi, South Africa and the Republic of Ireland. The study explores best practices in smart billing. Smart billing as a concept is about engaging with the energy customer via informative billing, which actively helps the customer to reduce their energy consumption. Households account for about 30% of the European Union’s final electricity consumption and so reducing household electricity consumption via smart billing is a potential way forward for the EU to reach its objective of being more energy efficient in the future. Traditional Bills Are Simply Not Acceptable to Customers Any More The smart bills have proven to be the most efficient when supported by adequate regulation and forming part of a bigger education and feedback package. Electricity companies need to provide bills that will let the customer compare normative energy use, explain to the customer how to actually reduce their consumption and how they benefit from changing behavior, show the progress by displaying historical consumption data, show the correlation between consumption and emissions and finally provide price transparency for the customer. According to VaasaETT’s head of research, Christophe Dromacque “we now know how to reduce consumption through more innovative billing. Customers need more from their energy bills than most utilities currently give them. At a time of increasing energy bills and financial austerity, customers’ trust in energy companies will increasingly depend on bills that help customers to save on their energy costs”. Get the report here: http://www.wec- End
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