Trapeze Group DriverMate Communications App Goes Live at Leeds City Council

 
Aug. 9, 2013 - PRLog -- Leeds City Council has become the first UK Local Authority to install Trapeze’s DriverMate mobile Application which drivers use to communicate with their office system, providing all the information required on scheduled routes including real-time updates.

DriverMate is intended to improve office to vehicle communications while also improving scheduling and delivering cost-savings. The App makes it simple for office staff and drivers to exchange messages, for example when no-shows occur, throughout the working day. DriverMate also enables Local Authorities to adapt schedules during the day, in response to new bookings and cancellations, thereby improving passenger service and operational efficiency.

Dylan Owen, Business Support Manager at Leeds City Council, commented, “DriverMate has had a very positive impact on office communications both with our drivers and our passengers. Rather than calling drivers we can send messages through the App, and if a customer calls to ask where their vehicle is we can identify the location for them.”

 

DriverMate has, unsurprisingly, become a hit with drivers as well as office staff at Leeds City Council. “The drivers like the App. It’s simple to use, easy to read and provides them with a lot of information, which they like,” remarked Mr Owen.

 

Peter Bell, Managing Director of Trapeze Group in the UK, said, “We are very pleased to offer Leeds City Council this new solution to improve their internal communications and customer service.”

 

About Trapeze Group

Trapeze Group delivers solutions that consider the full 360 degrees of passenger transport. Whether addressing the needs of a single department, an entire organisation, or the community, Trapeze provides some of the most advanced software, intelligent transport systems (ITS) and mobile technologies in the industry. Hundreds of government and commercial organisations across Europe, North America and Asia Pacific have turned to Trapeze to realise efficiencies, enhance the quality and scope of their services, and safely transport more people with less cost. Visit www.trapezegroup.com

 

Media Contact
Darren Turpin
+44 (0)8445 616 771
darren.turpin@trapezegroup.com

 

 
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