MSys Automates Telephony Call Testing for Leading Telecommunication Companies

ATLANTA - Aug. 5, 2013 - PRLog -- MSys Technologies, with its extensive expertise in testing and test automation services, has undertaken telephony call automation for renowned telecommunication, cloud services and network support companies. When dealing with various technologies, systems, devices and networks, it is important to make sure that communication does not break down at any point. To achieve this end, telecom service providers must employ robust and comprehensive test strategies.

The Challenges

Telecom systems require repeated testing of user interactions from all aspects. This involves service orientations like VoIP call testing, TDM testing in multi-vendor, multi-service environments and maintenance of telephone systems. In addition, manual execution of test cases is a repetitive process which is prone to human error.  It is also time consuming and inefficient.

The MSys Solution

MSys tackles all these issues successfully with the MSys Test Automation Solution (MTAS) test suite which has automated Class 5 call features testing, feature specific testing for SIP-based, analog and digital telephony systems, environmental test bed setup and test account mapping.

For TDM, analog, and digital products, the MTAS server instructs MTAS Managed PBX to generate/ receive calls. The Managed PBX, in turn, is connected to the telecom service provider's routers and internal networks. Validation of test cases is done at the Managed PBX by obtaining logs from all network elements and verifying call data at each network end point.

For SIP-based products, MTAS offers end to end automation of call flow, caller information validation, call routing, and voice traffic recording and validation. It can support desktop Windows and mobile operating systems.

Business Benefits

Using the MSys Test Automation Solution (MTAS) to automate the testing of telephony call services has a host of benefits, some of which are mentioned below:

· Uninterrupted testing of voice services in SIP and TDM environment.

· Thanks to reduced manual intervention, human errors and ambiguities are brought down to a minimum.

· It is possible to quickly identify and fix service breakdowns.

· Round-the-clock testing translates to a faster time to market.

· High returns on investment.

“MTAS automates testing quickly and efficiently, leaving no room for error. Its application in call testing has proved its versatility in automation of test cases involving a wide range of network devices, systems and servers."

-          Director of QA of a leading telecommunication service provider

Return on Investment (ROI)

MSys helped increase ROI for its clients in terms of both time and effort:

· Manual testing, which took an engineer a week to complete, was replaced by MTAS which accomplished the same task in 50 percent of the time.

· After telephony call automation, the customer only required a single engineer to run, edit and maintain the automation suite thereby reducing the testing effort on a large scale.

For more information about MSys’ test automation services, visit http://msys-tech.com/Testing-Services.php.

About MSys

MSys is an innovator in offering IT services and domain specific automation software. MSys together with its unparalleled focus and in-depth technical expertise delivers unprecedented value at an affordable cost in the areas of storage, servers, DR/BC, and virtualization.

For more information, please visit www.msys-tech.com.