Social Media Could Be Next Big BPO Wave-Coracall Contact Centre, Durban-South Africa

NEWARK, U.K. - Aug. 1, 2013 - PRLog -- Despite trends leading to F&A BPO and IT BPO services, social media could emerge as the next wave for the outsourcing industry, according to a Financial Times report. Many BPO firms embed social media as a small portion of their overall customer acquisition outsourcing services offered. However, as consumers continue to flock to sites like Facebook, Pinterest, Twitter and the like, business process outsourcing firms are now finding a new lucrative opportunity in managing social media for corporations whose customers are taking to the online medium to share feedback, attract customers and even try to convert sales. Coracall is one of those BPO firms. If you are looking to boost your business with social media, contact Coracall by visiting Coracall.com.

About Coracall

For further information please contact:

Investor Relations

Coracall

1st Floor, Coastlands Gatemax

329 Umhlanga Rocks Drive

Umhlanga Ridge

Kwa-Zulu Natal

South Africa

inquiry@coracall.com

www.coracall.com

"Safe Harbor" Statement under the Private Securities Litigation Reform Act of 1995: This press release contains forward looking statements (within the meaning of Section 27a of the Securities Act of 1933 and Section 21e of the Securities Exchange Act of 1934) regarding our business, financial condition, results of operations and prospects. Forward-looking statements in this report reflect the good faith judgment of our management and the statements are based on facts and factors as we currently know them. Forward-looking statements are subject to risks and uncertainties and actual results and outcomes may differ materially from the results and outcomes discussed in the forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements, as a result of either the matters set forth or incorporated in this report generally or certain economic and business factors, some of which may be beyond the control of Coracall. These factors include adverse economic conditions, entry of new and stronger competitors, inadequate capital to support operations and projections of revenues and profitability. Readers are urged not to place undue reliance on these forward-looking statements which speak only as of the date of this press release. We undertake no obligation to revise or update any forward-looking statements in order to reflect any event or circumstance that may arise after the date of the press release.