ResultsPositive Announces ServiceNomad Enterprise Mobile App

CHANDLER, Ariz. - July 29, 2013 - PRLog -- ResultsPositive, HP Customer Support Partner of the Year for 2013, today announced the launch of ServiceNomad, a new support ticket app that simplifies the way support personnel manage help desk requests by having one place to go capture, track, and manage support tickets.

ServiceNomad Overview and Features
ServiceNomad is an enterprise mobile support portal app for service technicians where they can manage all assigned support tickets coming from one or many internal service desk applications. The app is available through HP Anywhere, HP's mobile application development platform  for developing, distributing, and managing internal enterprise applications.    

The solution is available to use from any mobile device, ServiceNomad provides you with the ability to:

+ Manage incidents from multiple servicing platforms such as Service Now and HP + Service Anywhere on your favorite mobile device
+ Collaborate with anyone in the enterprise through built in social media collaboration capabilities for faster request resolution times
+ Organize incidents from multiple service desk platforms by priority, incident number, date, caller, and platform source
+ Access incident details, update status/notes, and additional data in any of your connected service desk tools in real time
+ Share and collaborate “how to” texts, screen shots, and incident details with colleagues using HP Anywhere’s built in collaboration capabilities

Contact ResultsPositive
Discover how you can enhance your customer support. Contact ResultsPositive today to learn how you can integrate ServiceNomad into your current support strategy: http://www.resultspositive.com/servicenomad-app.

For additional information about ServiceNomad, ResultsPositive, or ResultsPositive's Mobile Application Development services, please visit: http://www.resultspositive.com/mobile-application-development.

ResultsPositive Company Profile
ResultsPositive is a leader in IT Management consulting delivering Strategy, Planning, and Governance, Project & Portfolio Management, IT Financial Management, Business Intelligence, Mobility, Application Lifecycle Management, and Could & Automation solutions to medium sized and Fortune 500 companies. As both an HP Specialist Partner and HP ASMP-S Support Provider, ResultsPositive has the experience, support, and training necessary to turn your complex IT processes into tangible business solutions.