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Follow on Google News | OfficeWatch Telemanagement Decreases Huntington County Government Telecom Expenses by 67%By: Metropolis Technologies “We had several older Nortel phone systems throughout the county and even a few NEC systems,” Wall began to investigate vendors in the county to explore a unified communication solution that would help the county simplify the management of their phone system and reduce costs. After speaking with many of his colleagues, Wall decided to reach out to recommended reseller Gibson Teldata, a leading Mitel phone system provider that specializes in solution-driven communication products. “Gibson is top notch,” “Huntington County had an older Nortel solution in three physical facilities that was no longer meeting their needs,” In addition to standardizing the phone systems among the offices with a core Mitel Solution, Huntington needed a call accounting solution that would allow them to look at assessments using account codes and to pull auditing reports on those assessments. Jones suggested OfficeWatch Telemanagement which would eliminate the department’ “Metropolis’ OfficeWatch is one of our primary call accounting systems,” OfficeWatch Telemanagement integrates seamlessly into the Mitel 3300 phone system to enable businesses to gain insight into call patterns, telecom costs, and phone abuse within the organization. In addition to over 200+ reporting templates, the telemanagement solution includes rate tables to easily associate costs with the calls, improving budgeting and departmental accountability for government clients. “It has been a cost savings for us,” claimed Wall, who cited an almost 67% cost savings after the system installation. “ Wall concluded, “I have and will continue to recommend Gibson whenever I have the opportunity. And I would wholeheartedly recommend OfficeWatch as well.” For more information about Gibson Teldata, visit their website at http://www.bgibson.com. About Metropolis Technologies, Inc. Metropolis Technologies is a long-standing Mitel MSA Development Partner that has provided progressive telemanagement and call accounting solutions for all types of businesses since 1993. Metropolis’ End
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