Now ACTSupport offer L 1 and L 2 support for just 2.8 $ per ticket

July 15, 2013 - PRLog -- ACTSupport leading Outsource 24/7/365 technical support provider for webhosting industries announced their latest package with affordable rates.

ACTSupport is a unit of Amulya Infotech , established in 2001 and it is currently offering 24 / 7 technical support services to Web Hosting Companies / Data Centers, ISPs, Dedicated Server Providers, VPS Providers, Blade Server Companies, Application Development Companies, Web Design Companies, Automobile Industry etc.

ACTSupport offer support through Ticket System / Helpdesk, Live Chat & VOIP Phone. They also support on an onsite / offshore model. The support services ranges from Web Hosting Support, Data Center Support, ISP Support, Application Support, Desktop Support, Product Support, Ticket Support, Customer Support, Presales Support, Billing Support, Reseller Support, Server Monitoring, Network Monitoring, Server Management, Server Setup, Server Audits and Hardening etc. ACTSupport has specialized teams for Windows and Linux server support who can handle level 1 to level 4 tickets.

As their business reached worldwide with various range of customer’s now their services are offered in affordable rates. ACTSupport CEO said that “our techs have capable of handling any level of tickets and we have experienced and certified professionals under each team. We offer this package to know more about our strength and quality of service for new customers.”

As they are established more than a decade they are well known by most of top web hosting providers in the market.  Their entire new packages are listed on their website.  They also updated their services lists too where you can see all the new services under each sub categories.  Early they where concatenating more on server administration and customer support but now they have upgraded the offering by product support that are used by major web hosting industries. They offer support for parallels products and many other backup solutions products.

www.actsupport.com