Compuware Continues to Improve on Abend-AID’s Core Strengths

July 11, 2013 - PRLog -- Compuware Corporation , the technology performance company delivering leading mainframe developer productivity solutions, today announced enhancements to Abend-AID, the industry’s leading fault management solution. The latest improvements make Abend-AID even easier to use, especially for staff unfamiliar with mainframe legacy systems. In addition, Abend-AID Fault Analytics further shortens the time it takes to analyze and resolve application failures -- absolutely vital given today’s prolific deployment of complex and customer facing applications.

Since its introduction 35 years ago, Compuware has consistently updated Abend-AID to keep it current and relevant for customers, including ensuring “day one” support of IBM hardware and software introductions and updates. Today, the solution is more important to IT organizations than ever for resolving mainframe application failures. That’s because mainframe applications increasingly support critical activities such as Web and mobile banking and ecommerce, and even a short-term outage could have dire consequences.  According to a recent survey conducted by Compuware, a tech performance failure can cost an organization, on average, approximately $10M in short-term costs business wide, from operations and sales and marketing to finance and distribution/supply chain.  This figure is before longer-term consequences identified including loss of market share, erosion of brand equity and reputational damage are accounted for. Abend-AID would be able to prevent a mainframe application outage by leading developers directly to the precise information they need to resolve application faults before they result in downtime.  

“IT organizations are continually pressed by line of business executives to produce highly complex applications to meet the needs of their end users,” said Kris Manery, Senior Vice President and General Manager, Compuware Mainframe Solutions. “Given the rapid rate at which these applications are put into production, faulty code is bound to rear its ugly head. At the same time, mainframe developers who are comfortable with diagnosing and fixing faults are preparing to retire. A trusted solution like Abend-AID is a must in today’s mainframe environment where the standard is complexity. It provides everything developers, regardless of their skill level, need to diagnose and resolve a fault that could potentially cost an organization millions if an application outage were to occur.”

Updates -- Something for Everyone

Abend-AID’s tighter integration of fault identification with advanced Fault Analytics benefits multiple roles in the mainframe environment. Managers will see the value of Abend-AID’s increased visibility into faults including trend analysis, enabling them to prioritize work assignments based on the frequency and severity of the issues. Developers can leverage Abend-AID’s new usability improvements that significantly shorten root cause analysis time, reducing application downtime and accelerating time to market for new functionality. The product has also added information to assist programmers to better understand the code in question, and has added customization capabilities to allow programmers to tailor the product to best suit their needs.

Importantly, Abend-AID also provides the ability to keep long-term historical information on abend activity -- allowing managers to determine at a glance if quality is degrading, and programmers to see if common problems are causing recurring abends. The Fault Analytics is zAAP-eligible to keep the CPU footprint of Abend-AID to a minimum.

About the Compuware Mainframe Solutions

Compuware's Mainframe solutions help the world's leading organizations maximize developer productivity, minimize costs and deliver better service. The Solutions are available within the Compuware Workbench, an open development environment that features an intuitive and easy-to-use graphical user interface. Workbench makes common mainframe tasks faster and simpler to perform for both experienced mainframers as well those new to the mainframe, enabling companies to develop new services faster, more efficiently and with higher quality utilizing existing resources. For more information, visit http://www.compuware.com/en_us/mainframe-solutions.html

Compuware Corporation

Compuware Corporation, the technology performance company, makes technology make a difference by providing software, experts and best practices to ensure technology works well and delivers value. Compuware solutions make the world's most important technologies perform at their best for leading organizations worldwide, including 46 of the top 50 Fortune 500 companies and 12 of the top 20 most visited U.S. web sites. Learn more at: http://www.compuware.com.