TEMIA Spotlights Valicom Case Study for Utility Services Firm

WESTLAKE VILLAGE, Calif. - July 2, 2013 - PRLog -- The Telecom Expense Management Industry Association (http://www.temia.org/) (TEMIA (http://www.temia.org/)) (http://www.temia.org), an authoritative voice for the Telecommunications Management, Telecom Expense Management (TEM), Wireless Expense Management (WEM), Mobile Device Management (MDM) markets and Solutions Providers publishes a case study on utility services. TEMIA is upgrading its website with case studies that feature TEM, WEM and MDM solutions from its members.

Joe Basili, managing director for TEMIA said, “People may not think of segmentation of different vertical markets for TEM, but firms like to read about industry peers that face similar challenges. Some industries have special challenges, policies and solutions that are more closely identified with a particular vertical market. The case studies on our website help prospective clients learn about different options and see how others address similar problems.”

The first case study receiving a spotlight features a case study on mobile services for a product safety firm. The solution was delivered by Valicom (http://www.valicomcorp.com/). The client profiled in this case study (http://www.temia.org/case-studies/energy-utility), spent over $7 Billion a year in fixed and mobile services. All of its contracts were due to expire at the same time. This presented an excellent opportunity to negotiate better deals and leverage its spend, but the time to complete all the negotiations and implement the new deals was limited. The energy utility firm also faced several wireless management challenges, including  zero-use assets, management of service plans and devices when employees stopped working for the firm, and staying within spend tolerances.

Jeff Poirior president and chief operating officer of Valicom said, “Control is necessary to properly manage mobile expenses. Preparing the organization for the hurdles of achieving control is the critical success factor, but the level of control and solutions that we provide are specific to each organization based on their wireless complexity. This case study provides insight and considerations with a good balance of universal lessons and solutions that were tailored for this client.”

TEMIA’s 40 + members are well-positioned to provide insights on fixed and mobile services because its members manage over $61 Billion in spend on behalf of enterprises. Each month TEMIA will spotlight case studies that feature best practices and introduce readers to solutions that address industry challenges. The case study can be viewed online at http://www.temia.org/case-studies/energy-utility.

About TEMIA

TEMIA's ongoing mission is to raise awareness, to improve the quality and value of solutions and to cultivate shared industry knowledge for Telecommunications Management, Telecom Expense Management, TEM, Wireless Expense Management WEM, and Mobile Device Management MDM solutions. TEMIA seeks to do this through the development and promotion of open industry standards, and industry knowledge among solutions providers, business partners, telecom service providers, and enterprise clients. Further, TEMIA members subscribe to a Code of Ethics, which clearly differentiates their level of commitment to their clients.

For more information about TEMIA (http://www.temia.org/), visit http://www.temia.org.

About Valicom

Valicom is a Madison, WI based telecom expense management firm founded in 1991 as a certified, 100% woman-owned business (WBE) serving mid-market firms, enterprise, government and channel partners. Valicom offers Clearview, a web-based SaaS telecom expense management software, and a full a la carte suite of voice, wireless and data management services including invoice audits, invoice processing and payment, asset management, cost allocation, wireless optimization, RFP services and contract negotiation. For more information, please visit www.valicomcorp.com.