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Follow on Google News | SGS Presents “US Dealer Satisfaction in the Auto Industry” StudyRegister now for the SGS global webinar titled "US Dealer Satisfaction with Warranty Processes in the Automotive Industry" on June 25, 2013. The webinar is complimentary, conducted in English and free of charge.
By: SGS Automotive Team The findings of the survey reveal that dealers of Asian Brands are most satisfied with the ease of doing business, and the gap between the highest rating and the lowest rating for extended warranty service is very wide, with a 40% difference in the satisfaction rating. Additionally, IT innovations related to the OEMs warranty IT systems don’t appear to materialize in benefits for dealers, as they are not catching the attention of the dealers. The webinar will take place on June 25th at 11:30 am eastern, 8:30 am west coast time. The webinar will run for 45 minutes with a 15 minute question and answer period. The attendees will receive a complimentary white paper that features the results. For more details, please visit: http://www.sgs.com/ End
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