OPTIMO, software optimisation solutions for Events and Venues, introduces the webshop

CHISWICK, U.K. - June 19, 2013 - PRLog -- OPTIMO, the software solution for Events, Venues and Global Sponsorship introduces the webshop for clients to interact with customers and make sales.

The software company, which has over 10 years in the industry, has recently introduced the new feature which complements its comprehensive solutions. Catering to Venues such as F1 Motorsports Circuits, Stadiums, Arenas, Community Venues, Events and Global Sponsorships, OPTIMO provides a complete system that manages ticketing, bookings, CRM, facility hire, resources, conference and banqueting, marketing and sales and hospitality.

“It was a natural step” says Deen Ossman, Chief Solutions Officer. “OPTIMO is already capable of integrating with third party webshops. But what we noticed was they were fairly basic and didn’t give our clients a proper platform to display their packages or the flexibility they needed to offer customers an interactive experience.”

The OPTIMO webshop does the standard; bookings, payments via a payment gateway, issuing E-Tickets. However it also includes features that improve processes and enhance customer experience:
•   Customer sign up/login
•   Customer requirements e.g. dietary requirements can be entered
•   Customers can upsell or change their booking – within pre-set parameters
•   Customer details are updated directly into CRM system.
•   Email confirmation
•   Interactive Seating Charts/Table Plans
•   Bespoke packages from a single ticket to a hospitality package are bookable
•   Customisable terms and conditions
•   Cut off times and sales allocations are definable e.g no more than 100 internet sales allowed, or bookings made past a certain date can only issue E-Tickets.

Each booking is seamlessly updated into the centralised database, from CRM to space allocation and resources required. The webshop is also branded and personalised as per the client’s requirements ensuring that the corporate image is maintained throughout.

Alex Alexander, Business Development Manager says, “The main differentiating factor  is that OPTIMO offers a webshop with so many more features than the usual, from creating a customer experience, to interactive seating charts and table plans and to issuing E-Tickets which are RFID compatible  - of course all fully customisable to suit the client”.

For more information on OPTIMO visit http://www.optimosoftware.co.uk


Editors Notes
the OPTIMO team has over 10 years’ experience delivering cutting-edge, end-to-end enterprise software solutions for world-class Events, Venues and Global Sponsorship. OPTIMO is built on specialist business applications to optimise budgets, CRM, sales order processing, approval flows, ticket inventory management, restaurant covers, suites, onsite services, F&B, merchandise, transport, accommodation and security - with the sole aim of maximising profits and providing a fantastic customer experience.

Media Contact (Contact Info)

Carlene Ahangama
Marketing Copywriter
0208 123 8720
carlene@programus.co.uk

Company Information
Deen Ossman
Chief Solutions Officer
+44 (0) 20 8875 0111
deen@optimosoftware.co.uk