How to complaint against an online shopping website

Online shopping world is flourishing day and night no doubt. Some out of them is getting better and making some, some are coming with complaints and bad services.
By: GoPaisa Netventures Pvt. Ltd.
 
NEW DELHI - June 19, 2013 - PRLog -- Online shopping world is flourishing day and night no doubt. Some out of them is getting better and making some, some are coming with complaints and bad services. So what does one do in such a situation? Stop shopping online or just file complaints against the ones which are creating problems.

As per the customer survey held just months back, the most occurring problems about which the customers filed was delay in services, non delivery of products asked for and manufacturing defects in the products delivered. But to top them all was delay in the product return services.

Every website these days come up with the services of product return meaning if you don’t like a product you have ordered, you have full rights to exchange it free of cost or a new product or claim a full cashback as you like. But complaints come as in they are very slow when it comes to such services.

So the best can one do is file a complaint online regarding the concerned online shopping sites with organisations like consumercomplaints, indiaconsumerforum, core, consumerdaddy and akosha. If you Google, you will find many other anti fraud companies but the names listed here are considered to be the best. Here you will simply have to write down your complaint, the entire goof up that happened and then their team will take up strong action.

They also keep updating you then on the front and as to how they are resolving this case, making sure you get a total reimbursement of the money you have spent in your case. Interestingly, online shopping websites are also coming up with stories where they promise a certain amount of discounts on cashbacks on certain purchases and they fail to deliver such promises.

This is again a crime which often customers neglect. Make sure you write to the consumer forums online and they take a strict action against them. To simply start make sure you read the terms and conditions of every website before using any free voucher.

Now say you use a specific voucher of some online shopping stores, and all come to have expired. You simply first write a mail to the concerned website, talk to them why has this happened. At times, there is a website problem or any other nuances for which your voucher does not seem to work, so the team might fix it for you or raise a fresh one.

In this entire way, write and keep screen shots and copies of the mails exchanged and if they don’t get back with a prompt response, just file a complaint against them. Complaining to Police bodies might also seek some help but only if the case is too strong and the website is a local website.

Online world is there to help you best with your shopping but if the wheel is turning then only you as a customer get responsible to change it as well. Also you should not stop shopping altogether online, instead you should raise a voice to chuck out bad websites online so that the online world grows to be a better place to shop.

If you want more information about GoPaisa then visit this link: http://www.gopaisa.com/terms-conditions/


GoPaisa Netventures Pvt. Ltd.
Website: http://www.gopaisa.com/
Email: support@gopaisa.com
New Delhi 110025
End
Source:GoPaisa Netventures Pvt. Ltd.
Email:***@gopaisa.in Email Verified
Tags:Online Shopping Stores, Online Shopping Websites, Online Shopping Sites
Industry:Shopping, Deals
Location:New Delhi - Delhi - India
Subject:Companies
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