PRLog - June 6, 2013 - CHICAGO -- Sanjay Mahajan has been named hotel manager for the 500-room upscale DoubleTree by Hilton Chicago Magnificent Mile according to Phil Tufano, partner and chief operating officer, Kokua Hospitality, LLC, the hotel’s management company. Mahajan, a 25-year hospitality veteran, most recently served as director of operations for DoubleTree by Hilton Chicago Oak Brook.
“Sanjay’s strong background in associate engagement, financial acumen, and proven achievement in increasing guest satisfaction levels will help us ensure our guests receive the best experience possible while positively impacting the overall success of this property,” said Tufano.
Mahajan’s career began at the Hyatt Regency New Delhi. Pursuing further education inspired his move to Chicago and while completing his degrees, he held key managerial roles with properties including the Palmer House Hilton Hotel, The Westin Michigan Avenue, The Westin Chicago River North, The Omni Orrington Hotel Evanston, The Peninsula Chicago, and The Omni Chicago. Additionally, Mahajan is a senior consultant for Creative Hospitality Associates, a national hospitality consulting firm based in Chicago.
Mahajan received his diploma in hotel management at the Institute Hotelier Cesar Ritz, Le Bouveret, Switzerland before earning a bachelor of science degree in Hospitality Management at Roosevelt University and masters of business administration at DePaul University Kellstadt Graduate School of Business. Mahajan also holds a Certified Rooms Division Executive certification from the American Hotel and Lodging Educational Institute. Mahajan has also served as an adjunct professor at both the Illinois Institute of Art and Kendall College and currently is a guest lecturer at Roosevelt University.
Birgit Radin, managing director at the Doubletree Hotel said, “Sanjay brings with him great results in regards to customer satisfaction and his international experience is a great fit for both our customer base and diverse staff.”
When he is not at the property, you can find Mahajan on a tennis court, swimming or working out. He now lives in Chicago with his wife and son.
About Doubletree by Hilton Chicago Magnificent Mile
The Doubletree by Hilton Chicago Magnificent Mile is operated by Chartres Lodging Group (http://www.chartreslodging.com/
About Kokua Hospitality, LLC
Kokua Hospitality is a property management firm affiliated with Chartres Lodging Group, LLC, of San Francisco. Purposely created by lodging management and operational experts as a management company with an investors’ sensibility, Kokua Hospitality blends the attention to detail of a customer service entity with the rigors of a real estate investment concern. The name (pronounced “koh-kooh-