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Follow on Google News | Oliver Wight help Red Cross deal with bloody end of supply chainSupply chain experts, Oliver Wight Asia Pacific, have helped the Australian Red Cross blood align supply with demand and improve efficiency. It is now better able to serve the Australian public.
By: Oliver Wight Asia Pacific The Australian Red Cross Blood Service is responsible for the collection and supply of the nation’s blood and blood products. The organisation faces a unique set of supply chain challenges: it can’t purchase raw material, relying instead on non-remunerated Australian donors. Additionally, each product has a different shelf life, storage method, and packing and shipping method. Faced with these challenges, the Blood Service introduced its Aligning Supply with Demand program, a tailored version of Oliver Wight Integrated Business Planning (Advanced S&OP) - the Blood Service doesn’t call its process Sales and Operations Planning because it doesn’t actually ‘sell’ blood. Greater discipline has been established, there is one set of realistic numbers, and a 36-month rolling plan, visible to all the team at any point in time. “For a highly regulated industry, we had a lot of variable processes with people doing things quite differently across the different regions,” explains Executive Director of Manufacturing, Jacqui Caulfield. The product and service portfolio has now been integrated under the Chief Medical Officer; aided by a wider service re-structure. “It has paved the way for a more integrated system with standardised processes across the states,” she says. The Aligning Supply with Demand program has not only helped deliver the organisation’ Caulfield believes the organisation has come a long way, and is continuing to learn as it goes. “The Oliver Wight approach really helped us to train and develop our own champions: so instead of relying heavily on consultants, we’ve managed to embed the principles in to our operating mode, which was our goal,” she concludes. End
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