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Follow on Google News | Empire Covers Recognized for Positive Shopping Experience via Google's Trusted Stores ProgramThe Philadelphia based e-commerce company, Empire Covers was recently included in the Google Trusted Stores program and awarded the Google Trusted Stores badge, after displaying exceptional on-time shipping and customer service metrics.
By: Empire Covers Specializing in manufacturing and selling the highest quality car, tuck, boat, patio and power sport protective covers, Empire Covers has grown into a trusted brand and has earned its title as the “material experts” in automotive care. Located in the Jenkintown suburb of Philadelphia, the company - consisting of just under 15 employees - maintains a fully staffed call center, uses innovative social media and advertising strategies and implements the latest online tools to support both its automotive and outdoor living websites. On Friday, May 17th Empire Covers was included in the Google Trusted Stores program. The Google Trusted Stores program is an entirely free program that helps shoppers identify online merchants with a proven track record of reliable customer service and on-time shipping. With over 2,000 transactions as a Google Trusted Store, Empire Covers has maintained a 99% on-time shipping rate and an “A” in excellent customer service. For nearly a decade, Empire Covers has worked to bring customers the best quality products via a pleasant and hassle free shopping experience. Empire’s SEM and Business Development Specialist, Robert Brous, believes that having the Google Trusted Stores badge and the support of the Google Trust Stores program will help further differentiate Empire from its competitors and help increase customer confidence. “Here at Empire, we strive each day to build strong relationships with our customers through our on-line store and through our customer service team. Loyal customers return to us each day because they have experienced the quality of our covers and the support of our friendly customer service representatives,” As part of the program, Google stands behind merchants who have earned the Google Trusted Store Badge by offering a $1,000 lifetime purchase protection guarantee per shopper. This further builds customer confidence, ensuring that each and every new customer is provided a first-rate shopping experience. Currently, Empire Covers sells over 600 state-of-the- End
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